We want to ensure that you are happy with the quality and fit of the item you purchase from us!
International shipping available! We ship all of our products insured and safely packaged. Please inquire (email@example.com) regarding shipping timelines outside of Canada and the USA. If you require express post, or next day shipping please contact us directly and we can arrange this.
If you need to return an item please email firstname.lastname@example.org to inform us of the reason for returning the item. Returns will be accepted provided the item is unused, and has original tags and packaging. Full refunds can be issued within 14 days of purchase with a copy of the receipt/confirmation email. After 30 days we can only offer an exchange or credit, no refunds. Shipping charges are non-refundable. We do not offer returns on books, personalized items, or special order items (custom).
Exchanges will be accepted provided the item is unused, and has original tags and packaging. We do not cover the return shipping of the item, however we will ship your new item to you at our expense.
If you are returning the item due to a defect or because you received the wrong item, we will cover the shipping costs.
Please contact us with any questions --> email@example.com
The Tack Shoppe
4174 County Road 124
Nottawa, Ontario, Canada